Announcements

Stay up to speed on all of the latest and greatest news from Tradeshift!

Changes in the Support Ticket Creation process

Tradeshift is pleased to announce that, starting today (December 12, 2022), the Ticket Creation process changes for all users. Creating a ticket with Customer Support is suggested when encountering technical issues while using the platform. The design of the new Ticket Creation process has a centra...

811 2 Created on 2022-12-12 08:04:58; Last updated on 2022-12-12 08:04:58

Log4J Java vulnerability

On Thursday, December 9th, the Tradeshift security team was made aware of a vulnerability in the Log4J Java logging library. Tradeshift immediately implemented mitigations to protect services and to update and secure the platform. Additionally, Tradeshift teams worked to identify and set up alerts o...

108461 6 Created on 2021-12-15 12:31:55; Last updated on 2022-12-12 08:05:08

Internet Explorer 11 deprecation

As of 31 March 2022, Internet Explorer 11 (IE11) will no longer be supported on Tradeshift. We recommend that you switch to one of the following browsers: Microsoft Edge Google Chrome Mozilla Firefox Apple Safari You can still use IE11 in the meantime, but please note that Trades...

98140 1 Created on 2022-03-01 10:48:20; Last updated on 2022-12-12 08:05:08

New Tradeshift process to manage your Product ideas (PCRs)

Tradeshift is pleased to announce a new way to capture your input on our Product Roadmap. When you have an idea for an enhancement to an existing product, or a brand new feature, we want to hear it! We call these product ideas “product change requests” (PCRs), and effective June 15, you may submit t...

6792 0 Created on 2022-06-15 14:32:13; Last updated on 2022-12-12 08:05:08